Whether you're shopping with us as an individual or on behalf of a business, you're choosing us because you trust our brand. We understand that trust is a big deal, and we're committed to earning and keeping it, especially when it comes to your privacy and data protection.
As more people turn to online shopping for its convenience, it's only natural to wonder how companies like us are handling your personal information. We believe in being 100% upfront with you, telling you exactly how we're going to treat your information and why. To make things crystal clear, we've gathered all the need-to-know info on this page so you can see why we make certain decisions and be confident that we're looking out for you.
Here's the simple version of our approach in five easy-to-understand points:
- We treat all your information like a precious secret, with respect and caution, always thinking about how to keep your privacy safe when we create new services or systems.
- If given your consent, we use your personal info to send you news and offers via email and text. This could be anything from newsletters, exclusive deals, to alerts about your favorite product being back in stock. This might involve something we call profiling, which simply means we're trying to tailor our messages to suit your tastes.
- We only give out the absolute necessary details about you to the folks who help get your order to your doorstep, process your payment, and those involved in shipping. For instance, we might share your phone number just in case there's a hiccup with the delivery of your order.
- Remember, it's your info, and you can ask us at any time to give you a rundown of what we have. You can also ask us to update or delete your details if you want.
- We love hearing from you! Don't hesitate to get in touch if you have any questions or if something doesn't feel right. You can reach out to us via email, Facebook, or Instagram. We take privacy and data protection seriously because we respect you as a customer and value the trust you've placed in us. You're the reason we do what we do, and we aim to keep it that way.
The very reason for our commitment to privacy and data protection comes from our respect for you as a customer and the confidence you have put in us.
/Your ICIW family
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